Department of the Environment and Heritage Annual Report 2003-04
Department of the Environment and Heritage, 2004
ISSN 1441 9335
Management and accountability (continued)
Knowledge management
Effective management of the Department's knowledge base is critical for sound environmental policy making.
In 2003-04, the Department escalated its efforts to achieve a durable and up to date system for maintaining the extensive environmental knowledge held across the Department and the Portfolio. The Department established a Knowledge Management Section for the first time. The Executive Roundtable's Knowledge Management Committee audited the knowledge base of the Department's divisions, identifying business information and knowledge needs.
The Department continued to build staff support for devoting time to establishing and maintaining environmental knowledge. A number of projects were initiated with the goal of improving knowledge development and sharing, through cultural change and the use of technology.
At a senior level, knowledge management was incorporated into performance appraisals. Staff generally were encouraged to become part of a network of 'knowledge champions' covering all areas of the Department to enhance communication about knowledge management needs and better practices.
The Department also reviewed the latest technology options for knowledge storage and circulation, as a prelude to implementing new systems during 2004-05.
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