Department of the Environment and Heritage annual report 2004-05
Volume one
Department of the Environment and Heritage, 2005
ISSN 1441 9335
Managing the department (continued)
In this section
Workforce
The Department of the Environment and Heritage manages its people to ensure the achievement of corporate goals and to meet its changing business needs.
Main results
- Following on from a major staff survey, procedures for recruitment, performance management, workload management, and change management were reviewed and updated
- The refresh of the department’s IT systems was brought forward to respond to staff concerns
- The department’s status as an Investor in People was reconfirmed
- New certified agreements came into force during the year, improving pay and working conditions, especially conditions related to work–life balance
- The intake of the graduate recruitment programme was expanded
- Staff survey completed
- Investors in People
- Staff turnover and retention rates
- Makeup of workforce
- Employment agreements
- Performance management
- Learning and development
- Work–life balance
- Occupational health and safety
- Commonwealth Disability Strategy
Staff survey completed
From June–July 2004 the department conducted an independently managed staff attitude survey. This was a major undertaking with 76 per cent of staff responding. There were many positive results. Factors that indicated the health of the organisation were work team attitude, supervisory performance, job security and individual job match and recognition. Areas that needed more attention were IT systems and support, management of under-performance, individual workloads and selection processes.
Generally, the survey supported the departmental results in the State of the Service Employee Survey 2003–04 in which the department performed as well as or better than the Australian Public Service-wide result on a number of questions, including managing in accordance with the Australian Public Service Values, and individual performance feedback.
The secretary provided detailed briefings to all employees on the staff survey during 2004–05 and initiated a number of projects to address the findings at a whole-of-department level. Reviews of recruitment and selection, performance management, change management and workload management were conducted under the direction of the department’s Workforce Management Committee.
As a result of these reviews, the recruitment processes of the department have been completely redocumented and streamlined with training and quality assurance mechanisms to ensure application of the merit principle.
Building on the proven foundations of the department’s performance and development scheme, new streamlined and more user-friendly guidelines were introduced (see Performance management). Targeted training to support the scheme is planned for later in 2005.
A change management protocol was developed emphasising planning, communication and involvement of staff as key elements in successful change management. A structured workload management framework is being implemented to achieve the critical balance of workload and resources.
In response to the staff survey, two flagship training programmes are under development: a manager–supervisor programme, and a separate leadership programme for senior level staff. In addition the refresh of the department’s IT systems was brought forward.
Divisions provided improvement plans to the secretary in response to issues raised by the staff survey. The department will monitor progress in implementing these plans during 2005–06.
Together with enhanced and upgraded IT systems, and improved communication mechanisms, all the initiatives deriving from the staff survey are designed to make the department a more productive and better place to work.
Investors in People
The department’s Investors in People certification was renewed in November 2004 after a major three-yearly audit. This certification recognises the department as a leader in supporting and managing its workforce—an employer of choice.
Staff turnover and retention rates
While the department’s overall turnover rate (including promotions and transfers to other Australian Public Service agencies) for 2004–05 was 28.7 per cent, the retention rate (proportion of ongoing employees retained for the full year) was 89.8 per cent for 2003–04, closer to the Australian Public Service median. The department’s above average percentage of non-ongoing staff (primarily generated by seasonal employment needs in the Australian Antarctic Division and some of the national parks) explains the relatively high turnover rate. The turnover rate is below last year’s level.
The following table illustrates the number of changes to the department’s senior executive staff during the year.
| Type of movement | 2003–04 | 2004–05 |
|---|---|---|
| Commencement | 4 | 3 |
| Cessation | 3 | 6 |
| Transfer or promotion within department | 3 | 8 |
| Note: Does not include movements of Australian Greenhouse or National Oceans Office senior executive employees prior to, or as a result of, the transfer of the functions of these agencies into the department. | ||
Makeup of workforce
The department has a diverse workforce carrying out a wide range of responsibilities and tasks across Australia and in Australia’s external territories.
Key to job classification symbols in the following tables
- Secretary
- Secretary of the department.
- PEO
- Principal Executive Officer. Refers to Director of National Parks, a statutory office holder.
- SES 1–3
- Senior Executive Service bands 1–3. Includes Chief of Division, Australian Antarctic Division.
- EL 1–2
- Executive Level bands 1–2. Includes equivalent Australian Antarctic Division bands 7–8.
- APS 1–6
- Australian Public Service bands 1–6. Includes equivalent Australian Antarctic Division bands 1–6. Includes graduate programme recruits.
- RS 1–3
- Research Scientist (equivalent to APS 6 or EL 1), Senior Research Scientist (equivalent to EL 2) and Principal Research Scientist (equivalent to EL 2).
- AMP 1–2
- Antarctic Medical Practitioner bands 1–2.
- AE 1–3
- Antarctic Expeditioner bands 1–3.
- LO 1–3
- Legal Officer (equivalent to APS 3–6), Senior Legal Officer (equivalent to EL 1) and Principal Legal Officer (equivalent to EL 2)—new classifications created in July 2004.
- PAO 1–4
- Public Affairs Officer 1–2 (equivalent to APS 3–6), Public Affairs Officer 3 (equivalent to EL 1) and Senior Public Affairs Officer (equivalent to EL 2).
| Location | Gender | Classification | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Secretary | PEO | SES 1–3 | EL 1–2 | APS 1–6 | RS 1–3 | AMP 1–2 | AE 1–3 | PAO 1–4 | |||
| Australian Capital Territory | Female | 8 | 159 | 405 | 17 | 589 | |||||
| Male | 1 | 1 | 21 | 203 | 221 | 2 | 4 | 453 | |||
| Jervis Bay Territory | Female | 2 | 19 | 21 | |||||||
| Male | 1 | 26 | 27 | ||||||||
| Northern Territory | Female | 8 | 113 | 121 | |||||||
| Male | 3 | 13 | 144 | 6 | 166 | ||||||
| New South Wales | Female | 0 | |||||||||
| Male | 0 | ||||||||||
| Norfolk Island | Female | 0 | |||||||||
| Male | 5 | 5 | |||||||||
| Western Australia | Female | 1 | 1 | ||||||||
| Male | 2 | 2 | |||||||||
| Indian Ocean territories | Female | 3 | 3 | ||||||||
| Male | 1 | 14 | 15 | ||||||||
| Victoria | Female | 1 | 1 | ||||||||
| Male | 1 | 1 | |||||||||
| Queensland | Female | 4 | 4 | ||||||||
| Male | 0 | ||||||||||
| South Australia | Female | 0 | |||||||||
| Male | 3 | 3 | |||||||||
| Tasmania | Female | 1 | 10 | 82 | 5 | 98 | |||||
| Male | 4 | 41 | 118 | 30 | 3 | 196 | |||||
| Antarctica | Female | 1 | 5 | 6 | |||||||
| Male | 4 | 54 | 58 | ||||||||
| Total | 1 | 1 | 37 | 450 | 1150 | 43 | 8 | 59 | 21 | 1770 | |
| Location | Gender | Classification | Total | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Secretary | PEO | SES 1–3 | EL 1–2 | APS 1–6 | RS 1–3 | AMP 1–2 | AE 1–3 | LO 1–3 | PAO 1–4 | |||
| Australian Capital Territory | Female | 10 | 204 | 497 | 1 | 15 | 727 | |||||
| Male | 1 | 1 | 24 | 263 | 253 | 2 | 4 | 4 | 552 | |||
| Jervis Bay Territory | Female | 3 | 12 | 15 | ||||||||
| Male | 3 | 16 | 19 | |||||||||
| Northern Territory | Female | 12 | 96 | 108 | ||||||||
| Male | 3 | 13 | 133 | 5 | 154 | |||||||
| New South Wales | Female | 2 | 2 | |||||||||
| Male | 0 | |||||||||||
| Norfolk Island | Female | 0 | ||||||||||
| Male | 6 | 6 | ||||||||||
| Western Australia | Female | 1 | 2 | 3 | ||||||||
| Male | 2 | 1 | 3 | |||||||||
| Indian Ocean territories | Female | 4 | 4 | |||||||||
| Male | 1 | 13 | 14 | |||||||||
| Victoria | Female | 2 | 2 | |||||||||
| Male | 1 | 1 | 2 | |||||||||
| Queensland | Female | 3 | 1 | 4 | ||||||||
| Male | 3 | 3 | ||||||||||
| South Australia | Female | 1 | 1 | |||||||||
| Male | 3 | 3 | ||||||||||
| Tasmania | Female | 1 | 17 | 98 | 6 | 1 | 1 | 124 | ||||
| Male | 5 | 48 | 114 | 35 | 3 | 205 | ||||||
| Antarctica | Female | 2 | 6 | 8 | ||||||||
| Male | 3 | 38 | 41 | |||||||||
| Total | 1 | 1 | 43 | 582 | 1247 | 48 | 9 | 44 | 5 | 20 | 2000 | |
| Division | Ongoing | Non-ongoing | Total by gender | Total | |||||
|---|---|---|---|---|---|---|---|---|---|
| Male | Female | Sub-total | Male | Female | Sub-total | Male | Female | ||
| Parks Australia | 133 | 63 | 196 | 39 | 28 | 67 | 172 | 91 | 263 |
| Australian Antarctic Division | 149 | 59 | 208 | 93 | 25 | 118 | 242 | 84 | 326 |
| Department—other divisions | 364 | 425 | 789 | 40 | 49 | 89 | 404 | 474 | 878 |
| Department total | 646 | 547 | 1 193 | 172 | 102 | 274 | 818 | 649 | 1467 |
| Division | Ongoing | Non-ongoing | Total by gender | Total | |||||
|---|---|---|---|---|---|---|---|---|---|
| Male | Female | Sub-total | Male | Female | Sub-total | Male | Female | ||
| Parks Australia | 130 | 67 | 197 | 35 | 20 | 55 | 165 | 87 | 252 |
| Australian Antarctic Division | 150 | 61 | 211 | 67 | 29 | 96 | 217 | 90 | 307 |
| Department—other divisions | 468 | 563 | 1 031 | 41 | 57 | 98 | 509 | 620 | 1129 |
| Department total | 749 | 692 | 1 441 | 143 | 106 | 249 | 892 | 798 | 1688 |
| Division | Ongoing | Non-ongoing | Total by gender | Total | |||||
|---|---|---|---|---|---|---|---|---|---|
| Male | Female | Sub-total | Male | Female | Sub-total | Male | Female | ||
| Parks Australia | 4 | 15 | 19 | 60 | 60 | 120 | 64 | 75 | 139 |
| Australian Antarctic Division | 4 | 7 | 11 | 8 | 11 | 19 | 12 | 18 | 30 |
| Department—other divisions | 20 | 86 | 106 | 10 | 16 | 26 | 30 | 102 | 132 |
| Department total | 28 | 108 | 136 | 78 | 87 | 165 | 106 | 195 | 301 |
| Division | Ongoing | Non-ongoing | Total by gender | Total | |||||
|---|---|---|---|---|---|---|---|---|---|
| Male | Female | Sub-total | Male | Female | Sub-total | Male | Female | ||
| Parks Australia | 3 | 16 | 19 | 53 | 56 | 109 | 56 | 72 | 128 |
| Australian Antarctic Division | 6 | 7 | 13 | 5 | 8 | 13 | 11 | 15 | 26 |
| Department—other divisions | 30 | 96 | 126 | 10 | 20 | 30 | 40 | 116 | 156 |
| Department total | 39 | 118 | 157 | 68 | 84 | 152 | 107 | 202 | 310 |
Employment agreements
- Certified agreements
- Australian workplace agreements—executive level
- Australian workplace agreements—senior executive level
All senior executive service employees have Australian workplace agreements. The department offers Australian workplace agreements to all ongoing substantive Executive Level 1 and 2 employees, and to ongoing employees with equivalent classifications. Australian workplace agreements are offered to other employees on a case-by-case basis.
The department’s other Australian Public Service employees—the bulk of its workforce—are covered by either the department’s certified agreement or the Australian Antarctic Division’s certified agreement.
The independent legal status of the Australian Greenhouse Office and the National Oceans Office as executive agencies ended on 26 October 2004 and staff of both agencies became employees of the department from 27 October 2004 (see footnote, page 8). Under machinery of government arrangements, salary levels for employees moving into the department were maintained under Regulation 8 of the Public Service Act 1999. From 27 October 2004 the department’s certified agreement covered employees who were previously covered by the Australian Greenhouse Office certified agreement. The department offered new Australian workplace agreements to former Australian Greenhouse Office and National Oceans Office employees who were on Australian workplace agreements with those agencies.
| Type of agreement | Classification | Total | |
|---|---|---|---|
| SES | non-SES | ||
| Australian workplace agreements | 43 | 462 | 505 |
| Certified agreement (department) | 0 | 1221 | 1221 |
| Certified agreement (Australian Antarctic Division) | 0 | 272 | 272 |
| Total | 43 | 1955 | 1998 |
Notes:
|
|||
| Classification | Certified agreement | Australian workplace agreement |
|---|---|---|
| Australian Public Service Level 1–2 | $30 447–$39 421 | |
| Australian Public Service Level 3 | $40 267–$44 346 | |
| Australian Public Service Level 4 | $45 133–$48 704 | |
| Australian Public Service Level 5 | $49 394–$52 944 | |
| Australian Public Service Level 6 | $53 873–$62 347 | |
| Executive Level 1 | $67 552–$75 059 | $67 519–$86 331 |
| Executive Level 2 | $77 913–$91 285 | $77 913–$100 706 |
| Public Affairs Officer 1 | $45 133–$52 945 | |
| Public Affairs Officer 2 | $57 505–$63 559 | |
| Public Affairs Officer 3 | $71 060–$88 331 | $71 060–$88 331 |
| Senior Public Affairs Officer 1–2 | $91 285–$95 865 | $91 285–$98 865 |
| Legal Officer | $41 290–$62 347 | |
| Senior Legal Officer | $67 552–$82 194 | $67 552–$82 194 |
| Principal Legal Officer | $88 331–$93 617 | $88 331–$96 617 |
| Research Scientist | $57 505–$75 059 | $57 505–$75 059 |
| Senior Research Scientist | $77 913–$92 839 | $77 913–$95 839 |
| Principal Research Scientist | $94 395–$105 706 | $94 395–$108 706 |
| Senior Principal Research Scientist | $111 720–$121 817 | $111 720–$124 817 |
| Senior Executive Service 1 | $101 000–$117 012 | |
| Senior Executive Service 2 | $121 000–$143 827 | |
| Senior Executive Service 3 | $156 909–$182 140 | |
Notes:
|
||
| Classification | Certified agreement | Australian workplace agreement |
|---|---|---|
| Australian Antarctic Division Band 1 | $31 564–$34 491 | |
| Australian Antarctic Division Band 2 | $35 526–$41 027 | |
| Australian Antarctic Division Band 3 | $41 182–$43 688 | |
| Australian Antarctic Division Band 4 | $45 001–$49 174 | |
| Australian Antarctic Division Band 5 | $50 650–$53 345 | |
| Australian Antarctic Division Band 6 | $55 345–$62 290 | |
| Executive 1 | $70 110–$74 380 | $70 801–$75 124 |
| Executive 2 | $81 275–$97 050 | $82 088–$98 021 |
| Research Scientist | $55 345–$74 380 | $64 801–$75 124 |
| Senior Research Scientist | $76 610–$97 050 | $77 376–$98 021 |
| Principal Research Scientist | $99 961–$109 230 | $100 961–$110 322 |
| Senior Principal Research Scientist | $115 884–$126 630 | $117 043–$127 896 |
| Antarctic Medical Practitioner Level 1 (Head Office) | $91 480–$102 959 | $92 395–$103 989 |
| Antarctic Medical Practitioner Level 2 (Head Office) | $106 049–$115 884 | $107 109–$117 043 |
| Expeditioner Band 1 | $43 527–$58 285 | |
| Expeditioner Band 2 | $53 571–$72 299 | |
| Expeditioner Band 3 | $74 406–$85 320 | |
| Antarctic Medical Practitioner Band 1 | $105 161–$117 809 | |
| Senior Executive Service 1 | $101 000–$117 012 | |
| Senior Executive Service 2 | $121 000–$143 827 | |
| Senior Executive Service 3 | $156 909–$182 140 | |
Note:
|
||
Certified agreements
The certified agreement for staff (excluding the Australian Antarctic Division) began operating on 1 July 2004 with a nominal expiry date of 30 June 2006. At 30 June 2005, the agreement covered 1 221 employees.
The agreement continues to support staff in balancing their work and personal lives and includes a competitive remuneration framework of pay and conditions. Under the agreement staff received a 4 per cent pay increase in July 2004, in recognition of improved productivity.
Following extensive negotiations with staff and unions, the certified agreement for employees in the Australian Antarctic Division was certified and commenced operation on 24 December 2004. The agreement covers 272 staff, the majority of the division’s employees, and has a nominal expiry date of 24 December 2006. In recognition of productivity measures introduced in the agreement, staff received a 4.45 per cent pay increase from certification. The new agreement also includes a commitment to assist employees to enhance their health and well-being.
Australian workplace agreements—executive level
Most agreements for executive level employees feature:
- access to an increased top pay point for Executive Level 2 and equivalent employees
- provision for the secretary to determine a supplement to base salary in recognition of additional responsibilities or special skills required
- removal of deeming of recreation leave
- access to performance pay.
Australian Antarctic Division agreements for executive level employees and medical practitioners include specific provisions covering:
- employment conditions derived from the Australian Antarctic Division’s conditions of service manual, which effectively maintains the conditions available under the Australian Antarctic Division’s certified agreement
- a requirement to give four weeks’ notice of resignation
- access to a range of non-cash benefits including reimbursement for financial advice, internet service provider costs, airline club membership, and limited personal use of laptops and mobile phones
- access to performance pay.
| Performance pay statistic | Classification | ||||
|---|---|---|---|---|---|
| APS 1–6 | Executive Level 1 | Executive Level 2 | |||
| 2004–05 | 2003–04 | 2004–05 | 2003–04 | 2004–05 | |
| Number of performance payments | 11 | 148 | 194 | 86 | 154 |
| Average performance pay | $2 597 | $4 621 | $4 533 | $6 201 | $5 580 |
| Range of performance pay | $1 135–$3 715 | $210–$8 404 | $491–$9 519 | $1 176–$10 586 | $999–$10 893 |
| Total paid | $28 562 | $683 987 | $879 341 | $533 327 | $859 299 |
Notes:
|
|||||
Australian workplace agreements—senior executive level
The department’s Australian workplace agreements for its senior executive service employees are comprehensive agreements that normally last two years. To ensure it remains competitive with other employers, the department reviews its senior executive service remuneration framework prior to renewing these agreements. The department uses the Mercer Senior Executive Service Remuneration Survey and other remuneration sources to determine the framework.
Agreements for senior executive service employees provide base pay, performance pay and other benefits, such as a maintained vehicle and home-based computing.
The nominal expiry date for current senior executive service Australian workplace agreements is 30 June 2005. A revised agreement, including a revised remuneration framework, will be offered to all ongoing senior executive service employees and employees on long-term temporary reassignment of duties.
Remuneration for senior executive service employees is based on the following principles:
- financial rewards are directly related to the success of the department in meeting the outputs required by government
- individuals are rewarded according to their assessed contribution in meeting performance expectations
- remuneration is competitive with other similar organisations
- remuneration arrangements are flexible so that the department can recruit and retain staff with special skills
- remuneration arrangements are streamlined where possible to avoid unnecessary administrative costs.
From time to time the secretary reviews this remuneration framework.
The payment of a performance bonus is based on the individual’s performance during an appraisal cycle. All senior executive service employees are eligible for the payment of a bonus but payment is subject to continuing high performance. The current Senior Executive Service Performance Pay Guidelines provide for a percentage of base salary bonus to be paid. This is calculated after the assessment of the employee and is usually paid in the first quarter of the following financial year.
| Performance pay statistic | Classification | |||
|---|---|---|---|---|
| SES Bands 2 and 3 | SES Band 1 | |||
| 2003–04 | 2004–05 | 2003–04 | 2004–05 | |
| Number of performance payments | 12 | 10 | 25 | 31 |
| Average performance pay | $10 791 | $11 455 | $7 303 | $7 932 |
| Range of performance pay | $5 144–$13 566 | $7 156–$14 658 | $1 549–$8 897 | $2 309–$11 277 |
| Total paid | $129 495 | $114 553 | $182 585 | $245 898 |
Notes:
|
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Performance management
In response to the staff survey results the department reviewed its performance and development scheme. Key immediate changes include:
- revised documentation to remove jargon, making the forms more intuitive and therefore easier to complete
- revised and streamlined policy and procedures, using personalised plain language
- further clarification of responsibilities for each employee and supervisor for completing performance agreements
- improved links between the performance and development learning plan and wider departmental development programmes
- new training programmes on how to develop and maintain a good performance agreement, how to develop good performance expectations, and giving and receiving feedback.
Further issues arising from the review will be considered by the Workforce Management Committee during the coming year.
The revised scheme will be implemented from 1 July 2005.
Judy Lai is one of the department’s graduate recruits for 2005. She has a postgraduate degree in environmental and resource management but has previously worked in the fields of financial management and management consulting.
Judy writes: ’One of the key attractions of the department is the range of issues it covers. After joining the graduate programme I worked on marine reef protection, governance structures and hazardous wastes. I am very excited about the ongoing challenge of working on diverse environmental matters, and the learning opportunities this presents.’ Judy is now working on inland waters issues.
Learning and development
Effectiveness of ongoing strategies
Graduate programme: Each calendar year the department recruits graduates from various academic disciplines, offering them a year of professional development through training programmes and work rotations. Existing departmental employees also have the opportunity to participate in this programme. In 2004 15 graduates participated in the programme and the majority were placed in positions. In 2005 18 graduates were recruited. The programme continues to increase the diversity and depth of talent in the department’s workforce while introducing fresh ideas and attitudes to the workplace. The department is exploring options to increase the number of law, economics and commerce applicants for the graduate programme.
Online learning: The department continued to use online learning to assist employees in learning to use computer applications. The department will extend this strategy during 2005–06 to include its orientation and occupational health and safety programmes. In early 2005 the department began an online security awareness training programme. All employees who apply for a security clearance must complete and pass the training before they receive their clearance.
Cultural diversity programmes: The department has cross-cultural and cultural diversity development programmes to enhance the appreciation of cultural diversity. Employees participating in these programmes can broaden their understanding of Indigenous and other cultural groups and gain experience in collaborating with these groups.
New strategies
Individual learning: As part of the department’s performance and development scheme, individual employees must complete learning plans with their supervisor, to identify learning needs and solutions related to the work they are required to complete under their performance agreement. The staff survey raised some concerns about the lack of links between the learning plans and the wider divisional and departmental development programmes. As a result, the learning plans have been redesigned to clearly identify both the learning needs and the solutions. In addition, procedures have been put in place to ensure the agreed learning solutions are passed on to the support units within each division and the department’s learning and development team, to be taken into account in their planning for both divisional and departmental development programmes.
Leadership and management: To prepare employees for leadership or managerial roles the department is creating two programmes based on the Integrated Leadership Strategy developed for the Australian Public Service: the Management Supervisory Model and the Leadership Model. These models define the department’s expectations of its managers and leaders and will be implemented in 2005–06.
Mobility and development: A mobility and development programme for the department’s Executive Level 2 employees was implemented with eight participants in 2004–05. The programme aims to broaden the leadership skills, experience and opportunities of employees at this level.
Work–life balance
The department remains committed to the work–life balance of its employees. The department’s certified agreements offer a range of leave provisions which assist employees to meet work and outside work commitments.
As part of the 2004–2006 Certified Agreement the department is conducting a feasibility study into the provision of childcare services for employees located in Canberra and Darwin.
The department involves its staff in decision-making processes through informal and formal mechanisms such as workshops, surveys, the department’s Consultative Committee and relevant sub-committees.
Occupational health and safety
- Agreements with employees
- Routine support for employees
- Compensation and rehabilitation
- Other measures taken during the year
- Number of reports under section 68 of the Act
- Investigations conducted during the year
This section is presented in accordance with the requirements of section 74 of the Occupational Health and Safety (Commonwealth Employment) Act 1991.
The department is committed to preserving the health, safety and welfare of its staff and any other persons at or near work sites.
The department’s Occupational Health and Safety Policy aims to provide and maintain a safe and healthy workplace in line with the requirements of the Occupational Health and Safety (Commonwealth Employment) Act 1991. The department works to achieve high standards of occupational health, safety and rehabilitation in all its work locations and operations by providing a safe system of work to prevent work-related injuries and illnesses.
Under its Rehabilitation Policy and guidelines, the department supports injured and ill employees and provides an early return to work programme.
The department’s Canberra-based Occupational Health and Safety Committee meets regularly to address a wide range of issues. Each of the mainland national parks, other departmental offices on the mainland and in Tasmania, and the Antarctic stations maintain local occupational health and safety committees to address site-specific issues.
A network of health and safety representatives looks after the health and welfare of employees within designated workgroups throughout the department. On appointment, all health and safety representatives undergo Comcare-approved training to enable them to fulfil their roles.
Agreements with employees
During the year the department developed a new Occupational Health and Safety Policy and Agreement for its non-Antarctic operations. The Australian Antarctic Division has a separate Occupational Health and Safety Agreement.
The new agreement was developed through consultation with management and the involved unions. The agreement recognises a sharing of responsibilities and the commitment of all parties to maintaining health and safety in the workplace, with the aim of minimising the human and financial costs of injury and illness through active prevention strategies.
Routine support for employees
The following measures undertaken during the year are routine support that the department provides for its employees.
| Measure | Results |
|---|---|
|
Orientation sessions to inform new employees of occupational health and safety legislation, responsibilities and procedures |
Australian Antarctic Division: conducted 7 orientation sessions Rest of the department: 193 employees attended sessions |
|
Training for those employees who become first aid officers and health and safety representatives |
Australian Antarctic Division: no new first aid officers required; all wintering Antarctic expeditioners attended first aid training; 6 health and safety representatives received appropriate training Rest of the department: 44 first aid officers and 97 park rangers trained in first aid; 22 health and safety representatives received appropriate training |
|
Ergonomic and work station assessments by in-house and external occupational therapists |
Australian Antarctic Division: 102 assessments conducted—2 were in-house Rest of the department: 184 assessments conducted—8 were in-house |
|
Reimbursement of the costs of having eyesight tests for using screen-based equipment |
Australian Antarctic Division: 37 tests paid for Rest of the department: 41 tests paid for |
|
Reimbursement of the costs of being screened for skin cancer and hearing loss, for field-based employees |
Australian Antarctic Division: all Antarctic expeditioners have hearing tests undertaken as part of their recruitment medical, with no reimbursement involved Rest of the department: reimbursement of $192 |
|
Employees Assistance Programme, which is also available to the families of employees |
Australian Antarctic Division: 36 people used the service provided by consultants (OSA Group) Rest of the department: 306 appointments made with Davidson Trahaire Corpsych, the provider, from 1 March 2004–28 February 2005 (Davidson Trahaire’s reporting cycle) |
|
Testing and tagging of electrical equipment in the Canberra offices |
793 items tested and tagged |
Compensation and rehabilitation
Under the rehabilitation policy and guidelines, the department continued to provide support for injured and ill employees and provided an early return to work programme. The following table summarises activity in this area.
| Measure | Results |
|---|---|
|
Return to work plans in place for injured staff |
Australian Antarctic Division: 7 plans in place; 6 plans ceased Rest of the department: 6 plans in place; 0 plans ceased |
|
Response to workers compensation claims |
Australian Antarctic Division: 21 new claims responded to; 26 ongoing claims in progress Rest of the department: 54 new claims responded to; 82 ongoing claims in progress |
Other measures taken during the year
The department undertook other measures during the year to ensure the health, safety and welfare at work of employees and contractors as follows:
- The department provided prevention programmes to address occupational overuse syndrome and stress for Canberra-based employees. Employees attended programmes to strengthen posture and manage back-related issues.
- The department reviewed and updated its policies for its non-Antarctic operations on incident reporting, incident investigation, hazard identification and risk assessment. The changes reflect better practices and legislative changes. Specifically, risk assessment methodologies were revised. Risk assessments were integrated with the general day-to-day activities of staff. Activity safety analysis procedures and forms were developed for field-based and high-risk activities.
- The department improved its occupational health and safety management systems for its non-Antarctic operations. An online management system was developed and user acceptance testing conducted. The system will be implemented in early to mid-2006. The department purchased an online training system and is currently developing it prior to implementation.
- Also purchased was an occupational health and safety information system based on AS 4801: Occupational health and safety management systems—specification with guidelines for users. The information is currently being customised to suit departmental requirements.
- The Australian Antarctic Division improved its occupational health and safety management systems. The division’s online reporting system was enhanced. Training packages and training needs analysis templates were developed, and a training calendar published. The division implemented templates for induction checklists and job safety analysis, workshop audit documents, and incident analysis summary sheets.
Number of reports under section 68 of the Act
Section 68 of the Occupational Health and Safety (Commonwealth Employment) Act 1991 relates to the requirement for employees to report to Comcare accidents or incidents that cause death or serious personal injury, incapacity, or that are otherwise dangerous. The following table illustrates the number of accidents or occurrences that were reported to Comcare under section 68 of the Act.
| Workplace | Number of reports |
|---|---|
| Canberra-based workplaces | 5 |
| Parks Australia remote workplaces | 40 |
| Australian Antarctic Division | 6 |
Investigations conducted during the year
Two internal investigation reports relating to the department’s Antarctic operations were provided to Comcare; one remains outstanding. No directions were issued under section 45 of the Occupational Health and Safety (Commonwealth Employment) Act 1991, nor were any notices given under sections 29, 46 or 47 of the Act.
Commonwealth Disability Strategy
In the employer role, employment policies, procedures and practices of the department comply with the requirements of the Disability Discrimination Act 1992 . Recruitment information is available in electronic formats and contact details are provided should special assistance be required (www.deh.gov.au/jobs). The principle of reasonable adjustment (accommodating the additional needs of a person who can perform the inherent requirements of a job, where reasonable—such as providing a large computer screen for a person with impaired vision) is applied within the department. Learning and development programmes are accessible to employees with disabilities and, where appropriate, contain information on disability issues. Complaints and grievance mechanisms are in place and available to all employees.
The following table presents results against key performance indicators from the Commonwealth Disability Strategy. The department will implement an action plan on disability in 2005–06. The plan will apply to all employees and clients of the department.
| Performance indicator | Result |
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Recruitment information for potential job applicants is available in accessible formats on request |
Applicants are requested to advise whether they require accessible formats when applying, and also asked to advise whether special arrangements are required for them during the recruitment process |
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Agency recruiters and managers apply the principle of reasonable adjustment |
The department’s Recruitment and Selection Policy to be implemented on 1 July 2005 will require recruiters and managers to apply this principle |
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Training and development programmes consider the needs of staff with disabilities |
All managers are responsible for ensuring the training and development needs of their staff are appropriately met |
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Training and development programmes include information on disability issues as they relate to the content of the programmes |
Relevant information is included in cases where the department contracts training services from providers. Managers are responsible for monitoring whether information on disability issues is provided when referring staff to individual programmes provided on the private market |
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Complaints or grievance mechanisms, including access to external mechanisms, are in place to address issues and concerns raised by staff |
The certified agreement sets out complete processes for complaints and grievances These processes apply to all employees and situations |
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