- HOTLINE 1800 808 571
Translating and Interpreting Service (TIS) - 13 14 50
TIS is a national service that is available to any person or organisation in Australia requiring interpreting assistance for information in languages other than English
ask for 1800 808 571.
National Relay Service
National Relay Service - TTY Service 133 677 - [TTY/Voice] or 1300 555 727 [Speak and Listen (SSR)]
The NRS is a phone solution for people who are deaf or have hearing or speech impairment.
Contact us
Please note that there are a number of ways to contact us. Help us deal with your query quickly by choosing the method most appropriate for your need:
- Compliments and complaints about ceiling insulation
If you would like to send a compliment or lodge a complaint about the ceiling insulation component of the Energy Efficient Homes Package please use the compliments and complaints form. - General enquiries
If you require assistance or have a question about the ceiling insulation or solar hot water rebate program, please call the Energy Efficient Homes Package call centre on 1800 808 571 for an immediate response. For more complex queries you may use the form below.