Working on Country

Stepwise Heritage and Tourism Pty Ltd

Register of Cultural Heritage Management Training Providers

Contact details: Nicholas Hall
Phone: 02 6154 1702 - Mobile: 0438 575 806
Registered Training Organisation: Registered Training Organisation: No. Where appropriate, Stepwise works with suitable registered training organisations to ensure that training programs can be accredited under the Australian Skills Quality Authority system. Stepwise has a partnership arrangement with the Kimberley Training Institute to work together on training issues and has previously had programs accredited by Charles Darwin University.
Training provided in: Australian Capital Territory, New South Wales, Northern Territory, Queensland and Torres Strait, South Australia, Tasmania, Victoria, Western Australia

Training provided

Non-accredited training delivered
  • Principles of cultural heritage management (Burra Charter basics)
  • Legislation and cultural heritage
  • Management planning - process & key steps
  • Developing conservation and management strategies
  • Site recording and documentation
  • Recording oral history
  • Mapping skills and techniques
  • Caring for cultural heritage objects and remains
  • Setting up consultations about heritage with appropriate stakeholders
  • Assessing significance
  • Identifying management issues
  • Identifying and recording evidence of threats and deterioration
  • Identifying and describing cultural materials
  • Monitoring programs for cultural places
  • Rock art conservation and management methods and techniques
  • Using databases to manage cultural information
Other types of training
  • Rock art site monitoring and maintenance
  • Developing tourism at cultural heritage places
  • Managing tourism at cultural heritage places
  • Visitor management techniques for use at cultural heritage sites
  • Interpretation of cultural heritage sites
  • Specialist heritage site guiding
  • Developing cultural heritage management strategies for Aboriginal organisations
  • Using mobile digital technology for cultural heritage programs


Stepwise Heritage and Tourism often delivers training through a partnership between Indigenous and non-Indigenous people, and trainers are experienced in delivering training to Indigenous people.


Stepwise associates have various qualifications and experience in different aspects of cultural heritage management as listed on the Stepwise website. Specific associates that have expertise in relation to cultural heritage management training include:

Additional Stepwise associates are:

Training experience

Stepwise has both non-Indigenous and Indigenous associates. Indigenous and non-Indigenous trainers sometimes work together on projects if necessary. In general Stepwise's main business is delivering capacity-building programs to Indigenous people in Australia and overseas around cultural heritage issues. These capacity-building programs include various components of practical application, technical and management skills development and formal training, whether this is accredited or not.

As a Director of Stepwise Heritage and Tourism, Nicholas Hall has over 20 years experience delivering training to Indigenous people specifically around cultural heritage management. This has included training delivered for Aboriginal Affairs Victoria, the former Australian Heritage Commission, UNESCO, Uluru-Kata Tjuta National Park, the Angkor World Heritage Area, ACT Parks and Conservation, the Indigenous Protected Areas Program, the Vanuatu Cultural Centre, the Central Land Council and many other Indigenous organisations. Stepwise is particularly experienced at delivering training using appropriate methods and styles, including on-site programs and hands-on technical skills for cultural site monitoring and maintenance. Their professional practice training approach is described in more detail on the Stepwise website at

An area of specialty for Stepwise is training others in participatory practice through 'train-the trainer programs' and facilitator training as it applies to cultural heritage management and Indigenous tourism development utilising cultural and natural heritage assets.

Recent experience

Stepwise Heritage and Tourism has delivered cultural heritage management training to Indigenous groups within the last 12 months (valid at July 2013), including Aboriginal ranger groups, the Central Land Council, local heritage managers in Cambodia at the Angkor World Heritage Area, and local communities managing the Chief Roi Mata's Domain World Heritage Area in Vanuatu.

PLEASE NOTE: The Register of Cultural Heritage Management Training Providers is provided for information only. The Department of Sustainability, Environment, Water, Population and Communities does not endorse or recommend any listed training provider on the Register or warrant that any providers are suitable or appropriately qualified. Organisations should conduct their own procurement processes before choosing or engaging a trainer. Information on the Register is as provided by the listed training providers.

Please contact us if you wish to be included on the register, or if you or your organisation is included on the Register and you would like to update any details. Email: WorkingOnCountry@