Technology and Information Strategy 2019-23
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About this document
The Technology and Information Strategy 2019-2023 seeks to strengthen the Department of the Environment and Energy’s capability to achieve business objectives through better use of technology and information. The strategy was informed by the Department’s Corporate Plan 2018-19 and engagement with business areas to understand their technology and information needs. It is driven by our changing business needs, resource constraints, advances in technology and the whole-of-government Digital Transformation Agenda and Digital Continuity 2020 Policy. It supports the whole-of-government move to shared services for common business needs (such as human resources, finance and grants) and the drive to consume off-the-shelf cloud services to meet the Department’s other business needs.
The strategy describes the current state of technology and information assets in the Department and the needs of the Department’s diverse workforce and stakeholders. It outlines a vision for the future and how the Department will get there. Through this strategy, the Department aims to deliver fit for purpose technology and information solutions that are flexible and secure, maximise the value of information, enhance mobility and collaboration and reduce the Department’s environmental footprint, while providing continuity of services. The Department will make use of existing governance committees to ensure that these goals are realised through strategic investment, with an initial focus on building foundational capability that can be leveraged in the future.
Improvements to the Department’s technology and information cannot be made in isolation. All areas of the Department can contribute to rethinking the way we do business to take advantage of our information assets and the opportunities that new technology offers. By standardising core services and taking an enterprise approach to how we adopt new technologies we can meet more business needs with our limited resources. An enterprise approach to how we manage data and a platform to support intelligence and analytics functions will improve data management maturity, enable more insights from our data and increase our ability to share these insights more widely to inform business decisions across the Department.
As important as technology and information are, our people are our greatest assets. To improve our ICT capability we must simultaneously invest in our people. Provision of training, ongoing support and ease of use is critical to the success of this strategy.